No commissions
Structural honesty
One honest price
No change orders
Family-owned
Never private equity
Bryant FAD
Factory Authorized
Lic. #
467256
Since
1977
Heat Pump Repair in Napa, CA, Done Right the First Time
A heat pump that stops heating in January is the same unit you need in August, so a bad repair costs you twice. We diagnose the full system, refrigerant charge, the reversing valve, defrost controls, coils, and electrical, then tell you exactly where it stands before any work starts. You get the real cause and one price. Our technicians earn no commission on repairs, so nobody is selling you a system you do not need.
System Assessment
A complete inspection in both heating and cooling mode, to find the root cause rather than the symptom.
Prompt Repairs
We arrive prepared, with the tools and common capacitors, contactors, and sensors to finish most repairs on the first visit.
Transparent Pricing
The cause, the fix, and one price before we start. No hidden fees, no invented add-ons.
Trusted Local Experts
Eight of our ten technicians live right here in the valley. Your neighbors, doing careful work.
Emergency Heat Pump Repair in Napa, CA: Waiting Isn't Comfort at 40°F
A heat pump that won’t come out of defrost on a cold valley night isn’t a someday problem. Call us and we’ll give you a real arrival window, and keep it. If a part has to be ordered after the first visit, we tell you exactly what and when, then we follow through. Communication is part of the repair.
Repair or Replace? We Tell You Honestly
If a repair buys your system good years, we’ll say so and do the repair. If the unit is past the point where repairs make sense, or the refrigerant it uses is being phased out, we’ll say that too, plainly, with numbers, and with no pressure. You decide. That’s how we’ve kept Napa’s trust since 1977.
Blowing Cold Air in Heating Mode
Usually a stuck reversing valve, low refrigerant, or a unit trapped in defrost. We trace the chain until we find where it breaks.
Ice on the Outdoor Unit
Light frost is normal and clears itself. Thick ice that never melts means the defrost control, sensor, or charge is wrong.
Running Constantly
A heat pump that never cycles off, or one that has locked into auxiliary heat, is burning money. We find the cause.
Outdoor Unit Humming But Not Starting
Usually a failed capacitor or contactor. Cheap parts, but they strand you if nobody checks them.
Rising Energy Bills
A heat pump working harder than it should shows up on your PG&E bill before it fails outright.
Stages of Work
How We Repair Your Heat Pump

Diagnose
Our technician walks the whole system before touching anything. No guessing from the driveway.

Explain
You hear what's broken and why, in plain language, plus exactly what it takes to fix it.

Repair
We get to work with the parts already on the truck, so most jobs wrap up in a single visit.

Test
Before we pack up, we run a full heating cycle to confirm heat reaches every room it should.

Follow Up
Something feels off after we leave? We stand behind every repair we make.
Where we work
Heat Pump Repair Across Napa County and Sonoma Valley
We serve Napa, St. Helena, Calistoga, Yountville, American Canyon, Sonoma, and Glen Ellen, from the city of Napa up the valley and over the hills into Sonoma Valley and Green Valley. Residential and commercial heat pump repair, same trusted crew either way.
In the valley’s words
Counted on, for fifty years.
Posted on Google![]()
Catherine MorenoTrustindex verifies that the original source of the review is Google.
Excellent service as alwaysPosted on Google![]()
Voni SchaffTrustindex verifies that the original source of the review is Google.
Very professional serviceman … on time and efficient … polite and considerate. I enjoy the service appointments with Reliable Heating and Air. VFSchaffPosted on Google![]()
Cal FalkTrustindex verifies that the original source of the review is Google.
Always good service bt DarrenPosted on Google![]()
Karen RubioTrustindex verifies that the original source of the review is Google.
Very smooth, wonderful work and great execution.Posted on Google![]()
Jenny GassTrustindex verifies that the original source of the review is Google.
Professional, friendly and trustworthy.Posted on Google![]()
Patrick MuleadyTrustindex verifies that the original source of the review is Google.
They are the nicest and most efficient service company. I have worked with in recent memory.Posted on Google![]()
Conley ByrnesTrustindex verifies that the original source of the review is Google.
On time and great working with the service rep!Posted on Google![]()
Bret JohnsonTrustindex verifies that the original source of the review is Google.
Amazingly on target in timing and service diagnostics and repair of the condenser and charging the system. Great experience!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Other Services
Discover More Services for Your Home
Questions & Answers
Frequently
Asked Questions
Common questions about our services and process. If you don’t find what you’re looking for, call us at 707·252·7227.
Why is my heat pump blowing cold air in winter?
The most common causes are a stuck reversing valve, low refrigerant, or a unit trapped in defrost mode. We diagnose which before recommending any repair.
Is ice on my outdoor heat pump normal?
A light frost that clears during the defrost cycle is normal. Thick ice that never melts points to a defrost control, sensor, or refrigerant problem.
How much does heat pump repair cost in Napa, CA?
It depends on what’s actually failing, whether that’s a capacitor, a sensor, refrigerant, or the reversing valve. We diagnose first and give you one price before any work starts. No guessing over the phone.
Is it better to repair or replace an old heat pump?
If a repair buys your system good years, we’ll say so and do the repair. If it’s past that point, or it uses a refrigerant being phased out, we’ll say that too, plainly, with numbers and no pressure.
Do you repair ductless mini splits?
Yes. We repair ducted heat pumps, ductless mini splits, and dual fuel systems across all major brands.